Bills are due upon presentation and considered past due if unpaid 15 days after the statement date. Late penalties are assessed after 30 days at $20, and customers are given 60 days to pay amounts owed before their water service is disconnected. The fee for scheduled disconnection is $50, and the possible security deposit is $180 to unlock. A 24-hour drop box is located on the Northwest side of the office, left of the entrance at 9429 Cerra Vista Street, Apple Valley, CA 92308.